Lychee Martini

Thank you for shopping with us! We strive to ensure you are satisfied with your purchase. However, if you are not completely happy with your order, we offer a simple and fair refund policy. Please review the details below:

• Eligibility for Refunds
  • Refunds are only issued in the form of store credit.
  • Items must be returned within 30 days of purchase to qualify for a refund.
  • The item must be in its original condition.
  • Clearance, final sale, or personalized items are not eligible for refunds or exchanges.
  • Any shipping charges will not be refunded.
• Return Process
  • To initiate a return, please contact us at Hello@LittleEmberScents.com with the subject line "Return Request" and your order number.
  • Ship the return to the address provided by our customer service team. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
• Store Credit
  • Once your return is received and inspected, we will process your store credit.
  • Store credit will be issued via email in the form of a gift card or unique code.
  • Store credit does not expire and can be used on any future purchase.
• Damaged or Defective Items
  • If your item arrives damaged or defective, please contact us within 7 days of receipt. We will provide instructions on how to return the item and issue store credit or a replacement.
• Non-Refundable Payments
  • We do not provide cash refunds, including refunds to original payment methods (e.g., credit/debit cards, PayPal).
  • All approved refunds will be issued as store credit only.
• Additional Information
  • We reserve the right to deny returns that do not meet our policy requirements.
  • This policy is subject to change at any time without prior notice. Please refer to our website for the most current version.

If you have any questions or concerns about our refund policy, please don’t hesitate to reach out to us. We appreciate your understanding and thank you for shopping with us!