FAQS
Have a question about our products? If you can't find the answer here, send us an email at Hello@LittleEmberScents.com or text at (843) 321-9097.
Why does my candle have "wet spots"?
You may find "wet spots" or areas of the candle where the wax has pulled away from the jar. This is a normal part of the cooling process. The look of our candles may occasionally change depending on the temperatures they're stored at but don't worry, they'll always smell amazing!
What are my candles made out of ?
All Little Ember candles are made out of 100% pure coconut and soy waxes, never with any paraffin! All fragrances are specially formulated for use in candles and without any phthalates.
I don't like my product!
We're sorry you don't like what we've created! Please remember, we are a fledgling business and just starting out; We may still make the occasional mistake but we promise to learn from them. If you are unsatisfied in any way, please send us an email about your order. While all our products may not be made to perfection, they are always made with love.
I'd like a custom product for a party, event, or gift!
Many of our products are customizable! Send us an email or text and we can discuss how to bring your vision to life!